Frequently Asked Questions
1. What kind of services do you provide?
We refer companion/homemakers, certified nursing assistants, and RNs who assist with daily‑living activities, personal care, and transportation. See our Services page for a detailed listing.
2. How do we begin services?
We meet with the client and any family members at no charge to assess needs and design a personal action plan. After determining your schedule, services can begin within 24 hours.
3. Is there a deposit required?
No deposit is required, and you are not locked in for any minimum period of time.
4. Can I change my schedule?
Yes. You can adjust your schedule with one week’s notice at no charge.
5. How are caregivers selected?
All caregivers are personally interviewed by the owner, reference‑checked, and background‑checked. We seek mature adults who relate well to our senior clients.
6. Can I select my caregivers?
Yes, you may interview several caregivers before service begins to ensure the best match.
7. Will I have the same caregiver?
Absolutely—once you’re satisfied with a caregiver, you may keep the same person as long as you wish. Continuity of care is one of our core values.
8. Who do I contact if I have concerns or questions?
You can reach the founder, business manager, or select office staff 24/7. Personal contact is vital to meeting client needs.
9. Whose car will we take on appointments or errands?
Caregivers can drive their own car (mileage reimbursed) or yours at no extra charge—discuss your preference with them.
10. Are services limited to seniors?
No. We help people of all ages recovering from illness, injury, or surgery.
11. Can you refer caregivers in retirement centers or assisted‑living facilities?
Yes. We frequently provide caregivers in retirement centers, rehabilitation facilities, and assisted‑living communities, as well as private homes.
12. Do you cover holidays?
Yes. Please call the office for a list of holiday rates.
13. Do you have references?
Yes. We have an extensive list of references from satisfied clients available upon request.
Please call Senior Home Companions
for a complimentary home visit
(770) 642-9208